Last Updated: August 31, 2026

This Privacy Policy explains how Jonuzi Group Corporation (“Jonuzi Group Corporation,” “we,” “us,” or “our”), collects, uses, shares, and protects information about you when you visit https://jonuzitowingqueensny.com (the “Site”), call our dispatch line, submit a service request, or receive towing or roadside assistance from us in Queens, New York.

By using the Site or requesting our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you give us directly

When you call us, submit our “Request a Tow Truck” form, or receive service, we may collect:

Your name
Your mobile or landline phone number
Your pickup location and drop-off destination
Vehicle information (make, model, type, condition)
A description of your breakdown, accident, or roadside issue
Payment information processed at the time of service
Insurance or motor club information, where a third party is coordinating your service

Information collected automatically

When you visit the Site, we and our hosting and analytics providers may automatically collect standard technical information, including your IP address, browser type, device type, referring page, and pages viewed. This is used to keep the Site secure and to understand how visitors find us.

2. How We Use Your Information

We use the information we collect to:

Dispatch a tow truck or roadside technician to your location
Contact you about your service request, including driver assignment and estimated arrival time
Provide quotes, invoices, and receipts
Coordinate service with your insurance company or motor club when applicable
Send you service-related text messages and, if you have consented, occasional requests for feedback about your experience
Maintain records of services performed, as required for our business and legal obligations
Respond to your questions, complaints, or claims
Improve our services and the Site

3. SMS / Text Message Communications

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How you opt in

You may consent to receive text messages from Jonuzi Group Corporation by checking the SMS consent box on our Request a Tow Truck form, by providing your number and agreeing to receive texts when you speak with our dispatcher, or by texting a keyword such as START or YES to our number. Consent is never a condition of receiving towing or roadside assistance from us.

What we send

If you opt in, you may receive text messages related to your service, including dispatch confirmations, driver assignment and estimated arrival time, invoices and receipts, and occasional requests for feedback about your experience.

Message frequency and cost

Message frequency varies based on your service activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

How to opt out or get help

You may cancel text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one confirmation message and will not send you further texts unless you opt in again. For assistance, reply HELP to any message or call us at 347-437-0185.

4. How We Share Your Information

We do not sell your personal information. We share information only in these limited circumstances:

Our drivers and dispatch staff — so they can locate you and complete your service.
Service providers — companies that support our operations, such as our website host, dispatch software, and payment processor. They may only use your information to perform services for us.
Insurance companies and motor clubs — where your service is dispatched, coordinated, or paid for through a third party you have a relationship with.
Repair shops, storage facilities, or property owners — where necessary to deliver or release your vehicle.
Legal and safety — when required by law, subpoena, or court order, or to protect the rights, property, or safety of Jonuzi Group Corporation, our customers, or the public.

As stated in Section 3, mobile phone numbers and SMS consent data are never shared with third parties or affiliates for marketing or promotional purposes.

5. How Long We Keep Your Information

We retain service records, including your name, contact information, and details of the service performed, for as long as necessary to operate our business, resolve disputes, handle insurance or damage claims, and comply with tax, accounting, and legal requirements. When information is no longer needed for these purposes, we delete it or render it unidentifiable.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may:

Reply STOP to any text message to stop receiving texts from us
Ask us what personal information we hold about you
Ask us to correct information that is inaccurate
Ask us to delete your information, subject to records we are required to keep for legal, tax, or insurance purposes

To make a request, contact us using the details in Section 12. We may need to verify your identity before acting on your request.

8. Cookies

The Site uses cookies and similar technologies to keep the Site functioning correctly, remember your preferences, and understand how visitors use the Site. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the Site work.

9. Third-Party Links

The Site contains links to third-party websites and services, including our Google Business Profile. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

10. Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site or our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Jonuzi Group Corporation
15557 Bayview Ave, Ste A
Rosedale, NY 11422
Phone: 347-437-0185
Email: info@jonuzitowingqueensny.com
Website: https://jonuzitowingqueensny.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.